All the best! Dear Diana,
I MUST write this and commend your company for an excellent experience I just had with you. I bought a painting from an artist in the UK not knowing that it would be un-stretched from it's original frame and shipped to me simply rolled up in a tube. I'd never heard of such in all the paintings I've purchased over the years. After calling and visiting several companies that might re-stretch it near me, no one would touch it because it had been stretched and wouldn't take the responsibility. I believe Artfinder, whom I purchased it through, found your company in BC, some 2000 plus miles away from Ohio.
I then called you direct, and you immediately welcomed the challenge, quoted me a very fair price, arranged the entire project for me in minutes. I shipped it to you, you re-stretched my painting perfectly. There is no way you can tell it has been reworked. Plus, you carefully put black tape completely around the back frame, and installed screws and a hanging wire, along with pads at the bottom for protection. All I might add were a surprise and very welcomed. You then wrapped it in a custom made box with proper banding, and shipped it back to me in a very short amount of time. Another surprise was FedEx shipping was only $19.00. All I had to do is unwrap it, put a nail in the wall and hang and begin enjoying it.... FINALLY! I struggled with this prior to discovering Keen Art Media for far too many hours.
I want to personally thank you for your service, expertise, and professionalism in making this crazy ordeal come to such a wonderful, (and peaceful), happy ending. Wishing you and your fine company continued success. I will use and recommend you at any time of need.
All the best!
Randall
, | I just wanted to say thank you Hi KeenART, I received my order today. I just wanted to say thank you...to you and anyone else that was involved in producing my order. They look absolutely amazing! The only problem I have is I want to order many many more metal prints
Trevor H, Winnipeg | Nice frame Thank you! The frame arrived today and it is absolutely beautiful!
Seesea, | THANK YOU!!! I received the frames the other day! I've been so busy shipping work that I not just have a chance to be in contact with you. I haven't had a chance to look at the other frames - hopefully in the next couple days.
The piece looks fantastic in the frame (photo attached)
Many thanks again and look forward to ordering from you all again for my frame needs
Trixie, |