Thank you to the team at Canada on Canvas/KeenArt for the quality workmanship and attention to details....from the canvas to the frame to packaging and shipping, you have all exceeded my expectations and more importantly...complemented my work. Very much appreciated. Thanks again John 75.159.102.138
John, | Small problem with the size of the opening in my frame, phoned in and new frame sent immediately. Very pleased with the service.
Desmond, | I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | I ordered a Standard Plaque Mount and they shipped me a FLOAT MOUNT. I called to talk to them about returning for a refund. The Manager (Azda of which I could not hardly understand) said I had to pay for the shipping back to them and they would not refund till they received their mess up back. I am a little preturbed about this considering IT\\\'S THEIR SCREW UP! I am NOT saticfied AT ALL!
Carrie, Farwell |