superb customer service! I'd like to tell you how grateful I am for what today's mail brought me: a package which contained not only the dark brown filler you offered to send me, but a replacement frame as well! That was very kind and thoughtful of you. Now that's what I call superb customer service!
Thank you for helping me. I was concerned and wasn't at all sure if I could make the problem frame look as good as the replacement looks, but I'll give it a try and I'll let you know how I make out. In the meantime, I can proceed with the project involving the original frames.
Best wishes!
Trever, | not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | so beautifully done! I received my order yesterday and I wanted to write and thank you. I am so pleased with all the prints, they are so beautifully done! And the canvas is beyond my expectations - truly!
I’m also very impressed with how quickly they arrived and how easy it was to order online. Thanks so much! I will definitely be back soon….
Janet M.
Janet M., Stony Mountain | I was thrilled ... I was thrilled to receive my canvas prints this morning. They look great! They were packaged well to avoid damage, and arrived very quickly, less than a week from image upload to delivery. The upload process was also very simple. Thanks!
Kerry Grant, Calgary |